Shipping Policy
Order Processing
It typically takes 1 - 3 business days for orders to process and leave our warehouse. Processing times do not account for weekends or holidays. Shipping time is calculated starting from the time when your order is dispatched from our warehouse, rather than from the time of order placing. Invalid addresses, customs clearance procedures or other similar reasons, may increase the estimated shipping time. Thanks for your patience.
Delivery Areas And Shipping Time
| Region | Delivery Time |
Shipping Cost ($0.00–$60.00) |
Shipping Cost ($60.00 and up) |
| United States | 8-15 business days | $7.99 | Free |
| United Kingdom | 8-15 business days | $7.99 | Free |
| France | 8-15 business days | $7.99 | Free |
| Italy | 8-15 business days | $7.99 | Free |
| Germany | 8-15 business days | $7.99 | Free |
| Switzerland | 8-15 business days | $7.99 | Free |
| Denmark | 8-15 business days | $7.99 | Free |
| Austria | 8-15 business days | $7.99 | Free |
| Sweden | 8-15 business days | $7.99 | Free |
| Japan | 8-15 business days | $7.99 | Free |
| South Korea | 8-15 business days | $7.99 | Free |
| Singapore | 8-15 business days | $7.99 | Free |
| Estonia | 8-15 business days | $7.99 | Free |
| Australia | 8-15 business days | $8.99 | Free |
| Canada | 8-15 business days | $8.99 | Free |
| Spain | 8-15 business days | $8.99 | Free |
| New Zealand | 8-15 business days | $8.99 | Free |
| Saudi Arabia | 8-15 business days | $9.99 | Free |
| United Arab Emirates | 8-15 business days | $9.99 | Free |
| Bahrain | 8-15 business days | $9.99 | Free |
| Kuwait | 8-15 business days | $9.99 | Free |
| Oman | 8-15 business days | $9.99 | Free |
| Qatar | 8-15 business days | $9.99 | Free |
| Rest of world | 8-15 business days | $7.99 | Free |
Order Tracking
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.
Business Days & Holidays
All orders process and ship Monday - Friday, excluding holidays. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.
Other Questions
If you have other questions relating to shipping, please contact our customer service team at service@catkin.com