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Shipping Policy

Order Processing

It typically takes 1 - 3 business days for orders to process and leave our warehouse. Processing times do not account for weekends or holidays. Shipping time is calculated starting from the time when your order is dispatched from our warehouse, rather than from the time of order placing. Invalid addresses, customs clearance procedures or other similar reasons, may increase the estimated shipping time. Thanks for your patience.

Delivery Areas And Shipping Time

Region Delivery Time Shipping Cost
($0.00โ€“$60.00)
Shipping Cost
($60.00 and up)
United States 8-15 business days $7.99 Free
United Kingdom 8-15 business days $7.99 Free
France 8-15 business days $7.99 Free
Italy 8-15 business days $7.99 Free
Germany 8-15 business days $7.99 Free
Switzerland 8-15 business days $7.99 Free
Denmark 8-15 business days $7.99 Free
Austria 8-15 business days $7.99 Free
Sweden 8-15 business days $7.99 Free
Japan 8-15 business days $7.99 Free
South Korea 8-15 business days $7.99 Free
Singapore 8-15 business days $7.99 Free
Estonia 8-15 business days $7.99 Free
Australia 8-15 business days $8.99 Free
Canada 8-15 business days $8.99 Free
Spain 8-15 business days $8.99 Free
New Zealand 8-15 business days $8.99 Free
Saudi Arabia 8-15 business days $9.99 Free
United Arab Emiratesย  8-15 business days $9.99 Free
Bahrain 8-15 business days $9.99 Free
Kuwait 8-15 business days $9.99 Free
Oman 8-15 business days $9.99 Free
Qatar 8-15 business days $9.99 Free
Rest of world 8-15 business days $7.99 Free

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Order Tracking

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 1-3 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail.ย 

Business Days & Holidays
All orders process and ship Monday - Friday, excluding holidays. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.

Other Questions

If you have other questions relating to shipping, please contact our customer service team at service@catkin.com